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BUSINESS INTELLIGENCE

CORPORATE SERVICES

INSURANCE FRAUD

INSURANCE FRAUD

Our detective agency has a dedicated fraud investigation unit that works to support Insurance Companies in ascertaining the veracity of claims.

Our detective agency has established an in-houseunit dedicated to insurance fraud, composed of experienced professionals in the field of investigation and insurance law. This unit works alongside Insurance Companies and their anti-fraud divisions, providing investigative support to verify the veracity of reported claims and detect any fraudulent behavior on the part of those involved.

Insurance fraud, whether of a material, documentary or testimonial nature, is a serious problem for the industry, with significant economic impacts and direct repercussions on premiums and claims. In this context, our contribution enables companies to acquire objective and documented evidence to confirm or refute the substantiation of claims.

Investigative activity is organized into operational phases, defined according to the type of claim to be investigated:

  • Dynamic reconstruction of the reported event (e.g., traffic accidents, thefts, injuries);

  • Analysis of the complainant’s behaviors through stalking, stakeouts, and field observations;

  • Verification of certifications, medical records and testimonies;

  • Query of public databases;

  • Acquisition of photographic and video evidence;

  • Checking the relationships between the parties involved (e.g., past connections between injured party and alleged perpetrator).

At the end of each investigation, a detailed investigative report, complete with pictures, descriptions, timelines, and verified sources, is prepared and delivered to the commissioning Insurance Company. This document can be used in court, either in opposition to unfounded claims or in criminal or civil proceedings related to the fraud.

Our approach is based on confidentiality, accuracy and timeliness, with the aim of providing concrete tools for the protection of the economic and reputational interests of Insurance Companies, making a major contribution to the reduction of fraud-related risk.

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