{"id":1459,"date":"2025-04-18T14:24:28","date_gmt":"2025-04-18T12:24:28","guid":{"rendered":"https:\/\/www.sservizi.it\/the-human-factor-in-physical-security\/"},"modified":"2025-09-23T08:40:03","modified_gmt":"2025-09-23T06:40:03","slug":"the-human-factor-in-physical-security","status":"publish","type":"post","link":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/","title":{"rendered":"The Human Factor in Physical Security"},"content":{"rendered":"<h2>How to Prevent Mistakes, Inattentions, and Risky Behaviors.<\/h2>\n<p>When it comes to corporate physical security, the focus is often on technology: video surveillance, access control, sensors, alerting software. But no matter how advanced these tools are, there is one element that can render even the most sophisticated system ineffective: <strong>human error<\/strong>. <\/p>\n<p>Accesses left unattended, badges surrendered to coworkers, doors forced open because &#8220;I&#8217;ll just be a minute,&#8221; forgetting locking procedures, failure to follow protocol&#8211;these are just a few examples of how people&#8217;s behavior can compromise physical security in the company.<\/p>\n<p>The <strong>human factor<\/strong> is one of the main vulnerabilities in physical protection systems today. Yet it is also one of the aspects that can be most effectively addressed through training, awareness, corporate culture and well-designed procedures. <\/p>\n<p>In this article we will see what the main risks related to human behavior are, how to prevent them, and how a people-centered strategy can strengthen the entire enterprise security system.<\/p>\n<h3><strong>Human error as the weakest link in safety<\/strong><\/h3>\n<p>Numerous analyses of critical events in the corporate environment show that <strong>a significant percentage of physical security incidents are attributable to human behavior<\/strong>. Not necessarily malicious, but often dictated by: <\/p>\n<ul>\n<li><strong>Inattention or automatism<\/strong>: one performs a habitual gesture without thinking about it, such as leaving a door ajar.<\/li>\n<li><strong>Superficiality<\/strong>: you underestimate a procedure because you think it is excessive or unnecessary.<\/li>\n<li><strong>Overconfidence<\/strong>: it is assumed that &#8220;no one will come in&#8221; or that &#8220;nothing will happen.&#8221;<\/li>\n<li><strong>Operational urgency<\/strong>: a decision is made to &#8220;skip a step&#8221; to do it sooner.<\/li>\n<li><strong>Lack of training or awareness<\/strong>: the employee does not know or understand the consequences of his or her behavior.<\/li>\n<\/ul>\n<p>A technological system can record an access or an alarm, but it can never completely replace the <strong>judgment, responsibility and awareness of the people<\/strong> who work in sensitive places every day.<\/p>\n<h3><strong>Most common risk behaviors<\/strong><\/h3>\n<p>Here are some of the most common situations that, if left unmanaged, can seriously threaten physical safety:<\/p>\n<ul>\n<li><strong>Badges shared among colleagues or loaned to vendors<\/strong><\/li>\n<li><strong>Doors left open for convenience or to avoid slowdowns<\/strong><\/li>\n<li><strong>Temporary deactivation of sensors or alarms to &#8220;work more comfortably&#8221;<\/strong><\/li>\n<li><strong>Entry of unauthorized personnel accompanied informally<\/strong><\/li>\n<li><strong>Out-of-hours accesses without prior notification<\/strong><\/li>\n<li><strong>Failure to report detected anomalies<\/strong><\/li>\n<li><strong>Recording errors or omissions in security records<\/strong><\/li>\n<\/ul>\n<p>These behaviors are not always malicious, but often result from a <strong>lack of attention, operational pressure, or a prevention-unfriendly organizational culture<\/strong>.<\/p>\n<h3><strong>How to reduce the impact of the human factor<\/strong><\/h3>\n<ol>\n<li><strong>Continuing education and practice<\/strong><\/li>\n<\/ol>\n<p>Security cannot be addressed with just one course a year or a signature on a company policy. It needs <strong>ongoing<\/strong>, up-to-date, concrete <strong>training<\/strong> focused on real cases. It is important for employees to know:  <\/p>\n<ul>\n<li>Because a procedure exists<\/li>\n<li>What risks are taken if it is ignored<\/li>\n<li>What are the personal responsibilities<\/li>\n<li>How to act in case of doubt or emergency<\/li>\n<\/ul>\n<p>Practical simulations, periodic drills and role playing activities are key tools for <strong>ingraining the correct behaviors in<\/strong> people&#8217;s <strong>working memory.<\/strong> <\/p>\n<ol start=\"2\">\n<li><strong>Active involvement of staff<\/strong><\/li>\n<\/ol>\n<p>People are more likely to comply if they <strong>understand the value of safety<\/strong> and feel involved. This requires: <\/p>\n<ul>\n<li>Transparent and continuous communication<\/li>\n<li>Listening to suggestions and critical operational issues<\/li>\n<li>Involvement in establishing or reviewing procedures<\/li>\n<li>Recognition of virtuous behavior<\/li>\n<\/ul>\n<p>A good security system is not imposed, it is built <strong>together with those who live those environments every day<\/strong>.<\/p>\n<ol start=\"3\">\n<li><strong>Culture of widespread security<\/strong><\/li>\n<\/ol>\n<p>In addition to training, we need to create <strong>a shared mindset<\/strong> in which safety is experienced as a value and not an obligation. This comes through: <\/p>\n<ul>\n<li>Constant example of management<\/li>\n<li>Inclusion of the topic of safety in company moments (meetings, communications, onboarding)<\/li>\n<li>Integration between security function, HR, operations and HSE<\/li>\n<li>Removal of implicit incentives to &#8220;skip the rules&#8221; to do faster or produce more<\/li>\n<\/ul>\n<p>A strong safety culture is <strong>the most effective antidote to systemic human error<\/strong>.<\/p>\n<h3><strong>Technology and people: a necessary balance<\/strong><\/h3>\n<p>Technology plays a crucial role, but it cannot replace the human factor. On the contrary, it must <strong>be designed to support people<\/strong>, simplify the application of rules, report anomalies early and provide useful data to improve behavior. <\/p>\n<p>An effective security system is one in which <strong>technology and human behavior reinforce each other<\/strong>:<\/p>\n<ul>\n<li>Access systems that prevent undue sharing<\/li>\n<li>Intelligent alerts that guide the operator in correct answers<\/li>\n<li>Dashboards that report recurring errors and help intervene with targeted training<\/li>\n<\/ul>\n<h3><strong>Conclusion<\/strong><\/h3>\n<p>The human factor is a major challenge for corporate physical security. But it is not a risk to be suffered; it is a lever to be managed. <\/p>\n<p>Investing in security training, awareness and culture means <strong>reducing the most insidious and unpredictable vulnerabilities<\/strong>.<\/p>\n<p>Because in the end, even the most advanced system matters little if those who use it don&#8217;t know, can&#8217;t or won&#8217;t use it the right way.<br \/>\nAnd that&#8217;s where real security begins.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Prevent Mistakes, Inattentions, and Risky Behaviors. When it comes to corporate physical security, the focus is often on technology: video surveillance, access control, sensors, alerting software. But no matter how advanced these tools are, there is one element that can render even the most sophisticated system ineffective: human error. Accesses left unattended, badges&#8230;<\/p>\n","protected":false},"author":3,"featured_media":1017,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[32,34,35],"tags":[],"class_list":["post-1459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-intelligence","category-consulting","category-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Societ\u00e0 Servizi Italia - The Human Factor in Physical Security<\/title>\n<meta name=\"description\" content=\"Advanced technology is not enough: human errors and lack of awareness put corporate security at risk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Societ\u00e0 Servizi Italia - The Human Factor in Physical Security\" \/>\n<meta property=\"og:description\" content=\"Advanced technology is not enough: human errors and lack of awareness put corporate security at risk.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\" \/>\n<meta property=\"og:site_name\" content=\"Societ\u00e0 Servizi Italia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sservizi\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-18T12:24:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T06:40:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"980\" \/>\n\t<meta property=\"og:image:height\" content=\"653\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Laura\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\"},\"author\":{\"name\":\"Laura\",\"@id\":\"https:\/\/www.sservizi.it\/#\/schema\/person\/bda2415bccba5cfb6c774ef1e961fd0a\"},\"headline\":\"The Human Factor in Physical Security\",\"datePublished\":\"2025-04-18T12:24:28+00:00\",\"dateModified\":\"2025-09-23T06:40:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\"},\"wordCount\":806,\"publisher\":{\"@id\":\"https:\/\/www.sservizi.it\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg\",\"articleSection\":[\"business intelligence\",\"consulting\",\"security\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\",\"url\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\",\"name\":\"Societ\u00e0 Servizi Italia - The Human Factor in Physical Security\",\"isPartOf\":{\"@id\":\"https:\/\/www.sservizi.it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg\",\"datePublished\":\"2025-04-18T12:24:28+00:00\",\"dateModified\":\"2025-09-23T06:40:03+00:00\",\"description\":\"Advanced technology is not enough: human errors and lack of awareness put corporate security at risk.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage\",\"url\":\"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg\",\"contentUrl\":\"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg\",\"width\":980,\"height\":653},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sservizi.it\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Human Factor in Physical Security\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sservizi.it\/#website\",\"url\":\"https:\/\/www.sservizi.it\/\",\"name\":\"Societ\u00e0 Servizi Italia\",\"description\":\"Augmented Security.\",\"publisher\":{\"@id\":\"https:\/\/www.sservizi.it\/#organization\"},\"alternateName\":\"SServizi\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sservizi.it\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.sservizi.it\/#organization\",\"name\":\"Societ\u00e0 Servizi Italia S.r.l.\",\"alternateName\":\"SServizi\",\"url\":\"https:\/\/www.sservizi.it\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.sservizi.it\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.sservizi.it\/wp-content\/uploads\/logo-ssi-seo-696.jpg\",\"contentUrl\":\"https:\/\/www.sservizi.it\/wp-content\/uploads\/logo-ssi-seo-696.jpg\",\"width\":696,\"height\":696,\"caption\":\"Societ\u00e0 Servizi Italia S.r.l.\"},\"image\":{\"@id\":\"https:\/\/www.sservizi.it\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/sservizi\/\",\"https:\/\/www.linkedin.com\/company\/societ-servizi-italia\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.sservizi.it\/#\/schema\/person\/bda2415bccba5cfb6c774ef1e961fd0a\",\"name\":\"Laura\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Societ\u00e0 Servizi Italia - The Human Factor in Physical Security","description":"Advanced technology is not enough: human errors and lack of awareness put corporate security at risk.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/","og_locale":"en_US","og_type":"article","og_title":"Societ\u00e0 Servizi Italia - The Human Factor in Physical Security","og_description":"Advanced technology is not enough: human errors and lack of awareness put corporate security at risk.","og_url":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/","og_site_name":"Societ\u00e0 Servizi Italia","article_publisher":"https:\/\/www.facebook.com\/sservizi\/","article_published_time":"2025-04-18T12:24:28+00:00","article_modified_time":"2025-09-23T06:40:03+00:00","og_image":[{"width":980,"height":653,"url":"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg","type":"image\/jpeg"}],"author":"Laura","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#article","isPartOf":{"@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/"},"author":{"name":"Laura","@id":"https:\/\/www.sservizi.it\/#\/schema\/person\/bda2415bccba5cfb6c774ef1e961fd0a"},"headline":"The Human Factor in Physical Security","datePublished":"2025-04-18T12:24:28+00:00","dateModified":"2025-09-23T06:40:03+00:00","mainEntityOfPage":{"@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/"},"wordCount":806,"publisher":{"@id":"https:\/\/www.sservizi.it\/#organization"},"image":{"@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage"},"thumbnailUrl":"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg","articleSection":["business intelligence","consulting","security"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/","url":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/","name":"Societ\u00e0 Servizi Italia - The Human Factor in Physical Security","isPartOf":{"@id":"https:\/\/www.sservizi.it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage"},"image":{"@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage"},"thumbnailUrl":"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg","datePublished":"2025-04-18T12:24:28+00:00","dateModified":"2025-09-23T06:40:03+00:00","description":"Advanced technology is not enough: human errors and lack of awareness put corporate security at risk.","breadcrumb":{"@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#primaryimage","url":"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg","contentUrl":"https:\/\/www.sservizi.it\/wp-content\/uploads\/Il-Fattore-Umano-nella-Sicurezza-Fisica.jpg","width":980,"height":653},{"@type":"BreadcrumbList","@id":"https:\/\/www.sservizi.it\/en\/the-human-factor-in-physical-security\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sservizi.it\/en\/"},{"@type":"ListItem","position":2,"name":"The Human Factor in Physical Security"}]},{"@type":"WebSite","@id":"https:\/\/www.sservizi.it\/#website","url":"https:\/\/www.sservizi.it\/","name":"Societ\u00e0 Servizi Italia","description":"Augmented Security.","publisher":{"@id":"https:\/\/www.sservizi.it\/#organization"},"alternateName":"SServizi","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sservizi.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.sservizi.it\/#organization","name":"Societ\u00e0 Servizi Italia S.r.l.","alternateName":"SServizi","url":"https:\/\/www.sservizi.it\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.sservizi.it\/#\/schema\/logo\/image\/","url":"https:\/\/www.sservizi.it\/wp-content\/uploads\/logo-ssi-seo-696.jpg","contentUrl":"https:\/\/www.sservizi.it\/wp-content\/uploads\/logo-ssi-seo-696.jpg","width":696,"height":696,"caption":"Societ\u00e0 Servizi Italia S.r.l."},"image":{"@id":"https:\/\/www.sservizi.it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/sservizi\/","https:\/\/www.linkedin.com\/company\/societ-servizi-italia\/"]},{"@type":"Person","@id":"https:\/\/www.sservizi.it\/#\/schema\/person\/bda2415bccba5cfb6c774ef1e961fd0a","name":"Laura"}]}},"_links":{"self":[{"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/posts\/1459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/comments?post=1459"}],"version-history":[{"count":1,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/posts\/1459\/revisions"}],"predecessor-version":[{"id":1684,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/posts\/1459\/revisions\/1684"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/media\/1017"}],"wp:attachment":[{"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/media?parent=1459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/categories?post=1459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sservizi.it\/en\/wp-json\/wp\/v2\/tags?post=1459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}